- Brakpan
- 073 889 0157
Call 073 889 0157
Address Brakpan
Email info@diekiaatbraaiplank.co.za
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Email info@diekiaatbraaiplank.co.za
Thank you for choosing Die Kiaat Braai Plank! This Shipping Policy outlines important information about our shipping procedures to ensure a smooth and transparent experience for our valued customers.
1. Shipping Destinations:
1.1. We currently offer shipping to addresses within South Africa and beyond. If you are unsure whether we can deliver to your location, please contact us for confirmation.
2. Shipping Times:
2.1. We are committed to delivering your order as quickly as possible. Our estimated delivery time is 3-4 business days from the date of your purchase. Please note that delivery times may vary depending on your location, product availability, and other factors. We will provide you with a tracking number to monitor the progress of your shipment.
2.2. Orders are typically processed and shipped within 1-2 business days after confirmation of your order and payment.
2.3. While we strive to meet our estimated delivery times, unforeseen circumstances may occasionally cause delays. If you experience any issues with your delivery, please contact our customer service team for assistance.
3. Shipping Charges:
3.1. Shipping charges are calculated based on the weight and dimensions of your order, as well as your location. Shipping costs will be displayed during the checkout process for your review before finalizing your purchase.
4. Order Tracking:
4.1. Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your order’s progress and estimated delivery date.
5. International Shipping:
5.1. For international orders, please be aware that customs and import duties may apply, and these fees are the responsibility of the recipient. We recommend checking with your local customs office for information on any additional charges that may apply.
6. Shipping Restrictions:
6.1. We do not ship to P.O. boxes or APO/FPO addresses. Please provide a physical address for delivery.
7. Lost or Damaged Shipments:
7.1. In the event that your order is lost or arrives damaged, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure you receive a replacement or refund, as applicable.
8. Contact Us:
If you have any questions or concerns about our Shipping Policy or need assistance with your order, please contact us at:
Die Kiaat Braai Plank
We are committed to ensuring your satisfaction and addressing any concerns you may have regarding your purchase.
